Your Home, Your Healing Space.
Our at-home therapy products relieve tension, boost recovery, and enhance daily comfort—helping you feel better, move easier, and live well.
Frequently Asked Questions
How do Comfort Lab products work?
Comfort Lab products use gentle, science-backed therapeutic support to relieve tension, improve posture, and promote faster recovery - all from the comfort of your home.
Will Comfort Lab products actually help me feel better?
Yes - our products are designed to provide real, noticeable relief. Each Comfort Lab item targets everyday pain, stiffness, or fatigue using proven at-home therapy methods to help you move, rest, and feel better naturally.
Where are you located?
Our head office is located in Sydney (New South Wales).
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at comfortlabau@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At Comfort Lab, our mission is to bring professional-grade therapy into your home - helping busy bodies find relief from stress, tension, and everyday discomfort through innovative, calming products that restore balance, support recovery, and nurture both body and mind.
Fast, Free & Secure Shipping Australia Wide
We believe relief shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your at-home therapy essentials are packed with care and delivered straight to your door - so you can start feeling better, sooner.